Frequently Asked Questions - FAQ's

What areas do you serve?

We are located in Thunder Bay, providing junk removal services in and around the city, including Port Arthur, Fort William, Kakabeka Falls, Shuniah, Oliver Paipoonage and more. No matter if you are in the city or on the outskirts, we’ll come to you. Give us a call, and we’ll confirm our availability for your location.

What type of Junk do you remove?

We can do almost everything! From old furniture and appliances to construction debris, yard waste, and general household clutter. We offer both residential and commercial trash hauling. If it's non-hazardous and two people can lift it, we can probably take it off your hands.

Do I need to move the items to the curb?

Absolutely not! If you prefer, we can also do curbside for a lower cost. Our professional team will do all the heavy lifting and loading from anywhere on your property, whether it's the basement, garage, or backyard. You don't have to lift a finger.

Can you tell me how your junk removal process works?
Definitely, it's fairly simple. You can call or reach out through our contact form. We show up at your scheduled time, give you a free, no-obligation quote on the spot (often we can do the quote over the phone), and once you approve it, we load everything up and haul it away. You don't lift a finger. Easy, straightforward, and stress-free for you and your family.

 Do you remove appliances like fridges, stoves, and washing machines?
Appliance removal is one of our most popular services. These items are often heavy and awkward; we handle them safely so you don’t lift a finger. We remove fridges, freezers, stoves, dishwashers, washing machines, dryers, and more.

My Garage is a disaster; can you help?
Absolutely. We get it; garages tend to store the stuff we don’t need. Our garage cleanout service is perfect when years of stuff have piled up, and you don't know where to start. Just point, and we’ll lift it out so you can use your garage for what it was built for.

Do you do rental property and estate cleanouts?
Yes, we do this regularly. Landlords, property managers, and families dealing with an estate often need fast, thorough cleanouts. We have affordable prices you can count on. Our pros work efficiently and can handle properties of any size, from a single unit to a full house.

 Can you remove a shed or storage unit from my property?
Shed and storage unit removal is part of our work. Whether the structure is wood, metal, or plastic. Call us for custom pricing. We'll take it all away and leave the area clean.

What is construction debris removal, and do you handle it?
Drywall scraps, lumber, flooring, tiles, insulation, and general renovation waste — these are things we pick up regularly. Whether your renovation is mid-project or you have just finished your custom build, we’re here to help with the removal of that excess building material. We’ll come and clear out your site so it stays safe and clean.

How do you determine your pricing?

Our pricing is based on how much space your junk fills in our truck and how complex the work is. We provide a free, no-obligation estimate upfront after assessing your items, so you know the exact cost before we begin any work. Most residential jobs are priced fairly and competitively. Call us for an affordable solution.

How about Mattresses?

Yes, those things are awkward. Whether it's a spare mattress or one that's been around for the last 10 years or so, we can haul it away for you. Mattresses, box springs and full sets. We’ll make sure they’re disposed of responsibly.

Do you offer same-day or next-day junk removal in Thunder Bay?
We offer both. However, busy schedules can get in the way. We do our best to accommodate last-minute requests. If not same-day, we can do next-day appointments. Call us directly for the fastest booking.

What about commercial spaces?

Yes, we offer commercial cleanouts too. Own a business? Have a unit or warehouse that needs taking care of? Call us; we can arrange junk pickup for businesses, offices, retail spaces, and commercial properties throughout Thunder Bay.

What happens to the junk after you remove it?

We strive to be a sustainable company. We’ll dispose of it in eco-friendly ways. Whether it's old electronics or yard waste. We separate materials and drop them off at local landfills, and we do our best to recycle what we can. Our aim is to help keep our dump as clean as possible.

Is Thunder Bay Junk Removal Pros licensed and insured?
Yes, we are fully licensed and insured for your peace of mind. Our team is trained to handle your property with care and professionalism, ensuring a smooth and worry-free experience every time. Ready to clear out the clutter? Call Thunder Bay's go-to junk removal company at 807-907-2912 today!